Marshall Goldsmith

Executive coach, author of What Got You Here Won't Get You There

Frameworks
1
Problems
1
Recordings
1
Updated

Key ideas

Scaling

When your team is growing

Leadership

Feedforward

No feedback about the past, no judging the ideas, and a follow-up every two months. One behavior at a time.

one thing I teach is feed forward, which is different than feedback. Feedback is let's talk about your problems in the past. Feed forward is ideas for the future.
Goldsmith on feedforward versus feedback Watch at 22:32
Read the framework

Disagreements

Talk about the past, or only the future?

Marshall Goldsmith

rules out talk about the past once a behavior is chosen. Colleagues give one or two ideas for the future, the person says thank you, and nobody debates what already happened.

Kim Scott

argues for criticism given in person and as close to the event as you can, about the specific work. In her account silence is the costly failure, and a review that waits has already waited too long.

From Feedforward

Sources